Invitation emails not sent

Resolved

Degraded performance

Started 11 months agoLasted 8 days

Affected

Qovery

Emails

Updates

Resolved
November 11, 2023 at 10:43 AM
Resolved
November 11, 2023 at 10:43 AM
This incident has been resolved.
Identified
November 08, 2023 at 11:35 AM
Update
November 08, 2023 at 11:35 AM
We will change our email service provider in the coming days to fix this incident. At the moment, please use the workaround below.
Identified
November 06, 2023 at 5:08 PM
Update
November 06, 2023 at 5:08 PM
Our Email provider is still investigating. We are continuing to work on a fix for this incident. Please keep using our workaround (cf last incident messages)
Identified
November 04, 2023 at 3:56 PM
Update
November 04, 2023 at 3:56 PM
Our Email provider is investigating. We are continuing to work on a fix for this incident. Please keep using our workaround (cf last incident messages)
Identified
November 03, 2023 at 11:34 PM
Identified
November 03, 2023 at 11:34 PM
We identified that the issue is coming from our Email Provider. We are continuing to work on a fix for this incident. Please keep applying the workaround below at the moment.
Investigating
November 03, 2023 at 3:59 PM
Investigating
November 03, 2023 at 3:59 PM
We are currently investigating this incident. In the meantime, please copy and share manually the invitation link with your user.

Qovery - Invitation emails not sent – Incident details