Qovery - environment/services displayed as "stopped" + SSH/port-forward not working – Incident details

Experiencing partially degraded performance

environment/services displayed as "stopped" + SSH/port-forward not working

Resolved
Degraded performance
Started over 1 year agoLasted about 1 hour

Affected

Qovery

Degraded performance from 2:14 PM to 3:12 PM

Console

Degraded performance from 2:14 PM to 3:12 PM

Updates
  • Resolved
    UTC
    Resolved

    A fix has been deployed. It is possible you have to clear the browser cache (Ctrl + Shift + R) to see the statuses again.

  • Monitoring
    UTC
    Monitoring

    A fix has been deployed. It is possible you have to clear the browser cache (Ctrl + Shift + R) to see the statuses again.

  • Identified
    UTC
    Identified

    We have found the fix and re-deploying all the clusters

  • Investigating
    UTC
    Investigating

    • the environment and services are displayed in the console as "stopped" while the environments run properly. There's no impact on your environments, you can continue to deploy your applications with no risk.

    • SSH and port-forward features are not working anymore


    We are currently investigating this incident.